BIG SUPPORT NOTICE
For better customer service and faster shipping method, if you want to buy more than 1 pc small goods, we have provided valued shipping method to you!
Such as, 10 pcs washi tape only cost around $1 shipping fee!
Please check your order and very suggest you can order them with China Air Post Mail or other express company that they can provide tracking service and faster delivery time!
1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars . and 5 stars for the detailed rating of your order. Once you show us the screenshot of both 5 stars , we will give you 5% DISCOUNT for your next order.
2. If you don’t satisfied our products, please contact us before you leave negative feedback or do the detailed rating. We guarantee we will100% solve any problem for you.
SHIPPING METHOD INTRODUCTION
Our workflow list as below, it guarantees our customer get 100% qualified products.
1. All items are free shipping by China Post Ordinary Small Packet Plus. Post air mail will take around 20-45days, some coutry will takes 20-60 days. We provide 50% discount for E-packet express, 40% discount for China Post Registered Air Mail, 50% discount for Russian Air Post (some orders are free shipping), and 40% discount for Fedix, EMS and DHL express.
Purchase Notes: China Post Ordinary Small Packet Plus will not provide tracking service.
If you purchased more than $15 goods we will sending them via China Post Registered Air Mail with free, and
If you purchased more than $150 goods we will sending them via EMS express with free!
2. Do confirm the Address and Telephone Number which you leave to us. Telephone Number is very important for the post office could contact with you in time, so please kindly check it carefully to avoid any unnecessary bothers and loss may bring to you.
3. Customers are responsible for any custom fees, import fees, and duty taxes charged by their county, we will do our best to help avoiding or reduce the custom fees by declare the items as „gift“ or declare a low value in the invoice. I
If you are not 100% satisfied with the quality of your purchase from Top-living Arts and Crafts Store, you can return or exchange your items within 30 days from the delivered date.
- 1. Items received within 30 days from the delivered date.
- 2. Items received unused, undamaged and in original package.
- 3. Return shipping fee is paid by buyer.
Note: less than $3 items are not able to be returned or exchanged